Knowledge analysis
Analyse your knowledge base before you change content.
The Analysis chat shows you — data-driven — what really happens inside your bot: frequent questions, low-confidence answers, empty or outdated sources. Instead of ten dashboards you get three clear views — conversations, gaps and suggestions — and you can trigger corrections right from there.
- Conversations clustered and anonymised — you see the real user reality.
- Confidence scores reveal knowledge gaps and outdated sources.
- Concrete optimisation suggestions instead of gut feeling — one click opens Training.
Sign in or create an account on the right to use Analysis for your chatbot. New here? Test Zeptix free for 14 days — no plan selection, no payment details.
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